Privacy Policy

Renu Giga Fiber Pvt Ltd ("Company", "we", "our", or "us") is committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you use our internet services or visit our website.

• Personal information including name, address, phone number, email address and billing details.
• Government-issued identification where required by law.
• Usage information including login times, bandwidth usage, IP address and service preferences.
• Device, browser and operating system information for troubleshooting and service improvement.

• Provide broadband and internet services.
• Process billing and payments.
• Improve network quality and customer support.
• Communicate service updates and notifications.
• Meet legal and regulatory requirements.

We never sell or rent customer information. Information may only be shared with authorized service providers, government authorities when legally required, or during company restructuring or acquisition.

We implement appropriate technical and organizational security measures including access controls, encryption and network security practices to safeguard customer information.

• Request correction of your information.
• Opt-out of promotional communication.
• Request information regarding retained data.

Our website may use cookies to improve user experience, analyze traffic and enhance website performance.

This Privacy Policy may be updated from time to time. Updated versions will be published on our website.