Legal Information

Terms & Conditions

These Terms & Conditions govern the use of internet services provided by Renu Giga Fiber Pvt Ltd.

Last Updated: 06 July 2026

1. Introduction

By subscribing to or using our services, you agree to comply with these Terms & Conditions.

2. Service Provision

  • Services are provided based on the selected plan.
  • Availability depends on technical feasibility.
  • Speeds are offered on a best-effort basis.

3. Billing

  • Monthly billing is payable in advance.
  • Delayed payments may result in suspension.

4. Fair Usage Policy

Unlimited plans may be subject to Fair Usage Policy (FUP) to prevent misuse of network resources.

5. Acceptable Use

  • No hacking or phishing.
  • No malware distribution.
  • No unlawful activity.

6. Equipment

Equipment supplied by Renu Giga Fiber remains company property unless otherwise stated.

7. Service Interruptions

Maintenance windows and unforeseen events may temporarily affect service availability.

8. Termination

Services may be terminated for non-payment, misuse or violation of these Terms & Conditions.

9. Liability

Services are provided on an "as available" basis without warranties. The company shall not be liable for indirect or consequential losses.

10. Amendments

We reserve the right to update these Terms & Conditions at any time. Continued use of our services constitutes acceptance of the revised terms.

Need Help?

If you have any questions regarding this policy, please contact our support team.

📞 Phone

+91 92464 67808

+91 88867 67808

✉ Email

info@renugigafiber.net

📍 Office

Shop No.20 & 21,
Sri Balaji Gold & Silver Market,
RR Road,
Chirala - 523155,
Andhra Pradesh